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Sirius XM Connected Vehicle Services
Sirius XM Connected Vehicle Services
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a staff responding to a customer call

Customer Response Center

Sirius XM Connected Vehicle Services has 20 plus years’ experience in delivering safety, security and convenience-type services to millions of vehicle owners across North America.

Our 24/7/365 customer contact call centers in the US and Canada are PCI compliant and staffed with English- French- and Spanish-speaking agents. Sirius XM prioritizes continual training and agent assessment to ensure premium service delivery.

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Average Monthly Volume
300+ thousands

calls

approx. 5k

automatic
crash
notifications

approx. 65k

SOS

approx. 153k

poi /
destination
assists

approx. 90k

non-vehicle
generated
calls

approx. 20k

stolen
vehicles

2.75 million

remote
device
commands

Next Generation Solution User Experience Marketing

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Sirius XM Connected Vehicle Services

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    • Vehicle Location Policy
  • Connected Services
  • Infotainment

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