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Your California Consumer Privacy Act Rights

Updated: January 9, 2023

This page contains a description of the rights of California residents under the California Consumer Privacy Act of 2018 (“CCPA”), as amended by the California Privacy Rights Act of 2020 (“CPRA”), as well as disclosures required by CCPA, CPRA, and any implementing regulations adopted thereunder. For details on the privacy practices of Sirius XM Connected Vehicle Services Inc. concerning business customer information, please see the Sirius XM Connected Vehicle Services Inc. Privacy Policy at www.siriusxmcvs.com/privacy-policy/. Terms used herein (including defined capitalized terms) shall have the meanings set forth in the CCPA, CPRA, and the associated regulations, and in our Privacy Policy.

Right to Opt-Out of Sale or Sharing

Sirius XM CV does not sell your personal information to other businesses for their own marketing purposes, or exchange it for any other form of consideration to our business. You have the right to tell us not to sell your personal information, as described under CCPA, to the extent that we might do so in the future. To inform us of your preference to opt out of the sale of your personal information, visit Do Not Sell My Info. We will notify you and/or your authorized agent when the request has been processed.

Right to Know or Access

You have the right to be informed about our collection, use and sharing of personal information we collected from you during the twelve (12) months before we received your request. Upon your verified and authenticated request, we will provide you the following information:

You also have the right to request access to personal information we have collected during the last twelve (12) months. Upon your verified and authenticated request, we will provide such information to you electronically, in a portable format where feasible, according to CCPA guidelines.

Right to Delete

You have the right to request that we delete personal information that we have collected from you. We are unable to delete information needed to (a) respond to your inquiry; (b) detect, prevent or prosecute security incidents, fraud, or other misuse; (c) repair or debug errors in our products, services, systems or functionality; (d) comply with legal or reporting obligations, enforce or comply with contractual obligations, respond to valid requests for information from law enforcement or other governmental agencies or otherwise comply with or enforce applicable laws or regulations; or (e) exercise or enforce any other exceptions provided by CCPA.

Right to Correct

You have the right to request that we correct inaccurate personal information we hold about you.

Nondiscrimination

If you exercise any of your rights under CCPA, you have the additional right not to be discriminated against, including by our (a) denying you goods or services, (b) charging you different prices or rates, including through the use of discounts or imposing penalties, (c) providing you a different level or quality of goods or services, or (d) suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services. We may, however, offer you a different price, rate, level, or quality of goods or services if the differential treatment is reasonably related to value provided to us by your data.

Price and Quality of Service

If you choose to exercise any of your rights under CCPA, we will not (a) deny you service, (b) charge you different prices or rates, if applicable; or (c) provide you a different level or quality of services.

HOW TO SUBMIT REQUESTS

These instructions apply to requests submitted by business customers of Sirius XM Connected Vehicle Services Inc. If you wish to submit a CCPA request as a consumer or subscriber to a Sirius XM-branded connected vehicle program, please visit https://www.siriusxmcvs.com/ccpa-info/ or www.connectedvehicleservices.com/privacy.html for instructions on how to place a consumer/subscriber request.

Submitting Requests

Requests to opt-out, know, or delete must each be submitted separately. You may submit to us up to two (2) requests to know or up to four (4) requests to delete within a twelve (12)-month period. To submit a CCPA request, please visit this page or submit a request in writing to:

SIRIUS XM Connected Vehicle Services – Chief Privacy Officer
8550 Freeport Parkway,
Irving, Texas 75063.

Verification and Authorized Agents

For your protection, you must provide sufficient information to verify your identity in order for us to act upon a request. If we cannot verify your identity, we may provide only the information that we determine is safe to provide or we may deny your request. In that event, if you have provided us with viable contact information, we will let you know why we are unable to honor your request as submitted.

You may authorize someone to make a request on your behalf. You must supply the person with written permission to act on your behalf, and they must provide proof of such authorization before we will act upon the request. If you are submitting a request to know or delete through an authorized agent, you must verify your identity directly with us through the process outlined above, unless your authorized agent is acting pursuant to a power of attorney under the California Probate Code.

COLLECTION AND SHARING OF PERSONAL INFORMATION

Categories of Personal Information We Collect

We collect the following categories of personal information:

  1. Contact and other account information, such as your name, email address, postal address, phone number, zip code, company name, company information, and device and other technological identifiers;
  2. Commercial information, such as comments or inquiries you have submitted related to our business;
  3. Information collected from your use of the Site, such as your IP address when you use the Site, and browsing history;

Business or Commercial Purposes for Collection, Use, and Sharing of Personal Information

Sirius XM CV collects, uses, and shares personal information for the following business and commercial purposes:

  1. Addressing business inquiries, requests for information, ongoing informational services and service-related administration; and to engage in business marketing and customer service;
  2. Security, including detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, conducting risk management, and to otherwise protect the safety and security of Connected Vehicle Services subscribers and networks;
  3. Debugging to identify, prevent, and repair errors that impair or may impair the Site or our business;
  4. Auditing, including maintaining records for financial and other compliance with laws and other standards;
  5. Undertaking internal research for technological development for the improvement and advancement of Sirius XM CV’s products and services;
  6. Improving and maintaining quality of service, including analysis of Site experience and performance; evaluating business interests, and upgrading our infrastructure;
  7. Legal purposes, such as protecting or defending the legal rights or property of Connected Vehicle Services subscribers, Sirius XM CV, our affiliates, employees, agents, and contractors (including enforcement of our agreements), and complying with the law, legal process, or valid legal and government requests.

Categories of Sources of Personal Information

We collect the personal information listed above from the following categories of sources.

  1. Visitors to the Site;
  2. Business contacts;
  3. Trade organizations and conferences; and
  4. Event sponsors.

Categories of Third Parties With Whom We Share Personal Information

  1. Service providers, such as: website and database hosting services; privacy, security and fraud detection providers; platform technology providers; and marketing support providers, such as print mail vendors and email distributers.
  2. Event sponsors, such as business or trade-related organizations;
  3. Governmental or quasi-governmental agencies or organizations that make valid legal requests for information or to whom Sirius XM CV shares information to protect or defend the legal rights or property of Sirius XM CV or our affiliates, employees, agents, and contractors (including enforcement of our agreements);
  4. Related companies, including our parent corporation Sirius XM Radio Inc. and its subsidiaries, or any successors in interest in the event of a corporate reorganization, merger, or sale of all or substantially all of our assets;
  5. Litigants or other parties to legal proceedings that make valid legal requests for information or Sirius XM CV, or the legal rights of businesses we have agreements with, employees, agents, and contractors (including enforcement of our agreements); and
  6. Other third parties you have authorized, if you have given permission for us to share data about you with them.

Table 1: Collection and Sharing of PI

For each category of personal information (“PI”) we collect, this table lists the categories of sources from which that information is collected, the business or commercial purposes for which we collect and use personal information, and the categories of third parties with whom we share personal information.

Category of PISources of PIBusiness PurposesThird Parties

Identifiers and contact information Users of Sirius XM CV services; service providers; related companies Auditing; security; debugging; performing services; undertaking internal research; improving and maintaining quality of service; commercial purposes; legal purposes Service providers; related companies; litigants or other parties to legal proceedings; other authorized third parties
Payment information Users of Sirius XM CV services; service providers Auditing; security; performing services; legal purposes Service providers
Non-inferred characteristics Users of Sirius XM CV services; service providers; governmental or quasi governmental agencies or organizations; third party merchants; related companies Auditing; security; debugging; performing services; undertaking internal research; improving and maintaining quality of service; commercial purposes; legal purposes Service providers; third party merchants; governmental or quasi governmental agencies or organizations; related companies; litigants or other parties to legal proceedings; other authorized third parties
Commercial information Users of Sirius XM CV services; service providers; third party merchants; governmental or quasi governmental agencies or organizations; related companies Auditing; security; debugging; performing services; undertaking internal research; improving and maintaining quality of service; commercial purposes; legal purposes Service providers; third party merchants; governmental or quasi governmental agencies or organizations; related companies; litigants or other parties to legal proceedings; other authorized third parties
Internet or other activity information Users of Sirius XM CV services; service providers related companies Auditing; security; debugging; performing services; undertaking internal research; improving and maintaining quality of service; legal purposes Service providers; related companies
Geolocation data Users of Sirius XM CV services; third party merchants; governmental or quasi-governmental agencies or organizations Auditing; security; debugging; performing services; undertaking internal research; improving and maintaining quality of service; commercial purposes; legal purposes Service providers; third party merchants; governmental or quasi-governmental agencies or organizations; related companies; litigants and other parties to legal proceedings; other authorized third parties
Health-related data (for Medical Emergency Profile Service customers, only) Users of the Sirius XM CV services who are also enrolled in the Medical Emergency Profile Service Auditing; security; debugging; performing services; undertaking internal research; improving and maintaining quality of service; commercial purposes; legal purposes Service Providers; third party emergency responders such as the police, fire department, ambulance service, or other relevant service providers that support emergency response services; other authorized third parties
Inferences Users of Sirius XM CV services; service providers; related companies Auditing; security; debugging; performing services; undertaking internal research; improving and maintaining quality of service; commercial purposes Service providers; related companies

Table 2: Disclosure of Personal Information

Sirius XM CV has disclosed personal information to third parties for a business or commercial purpose in the preceding 12 months, as those terms are defined in CCPA. For each category of personal information (“PI”) we collect, Table 2 lists the categories of third parties to whom we disclose PI and the business or commercial purposes for doing so.

Category of PIBusiness PurposesThird Parties

Identifiers and Contact Information Auditing; security; debugging; performing services; undertaking internal research; improving and maintaining quality of service; commercial purposes Service providers; related companies; other authorized third parties
Payment information Auditing; security; performing services Service providers
Non-inferred characteristics Auditing; security; debugging; performing services; undertaking internal research; improving and maintaining quality of service; commercial purposes; legal purposes Service providers; third party merchants; governmental or quasi governmental agencies or organizations; related companies; other authorized third parties
Commercial information Auditing; security; debugging; performing services; undertaking internal research; improving and maintaining quality of service; commercial purposes Service providers; third party merchants; governmental or quasi governmental agencies or organizations; related companies
Internet or other activity information Auditing; security; debugging; performing services; undertaking internal research; improving and maintaining quality of service; legal purposes Service providers; related companies
Geolocation data Auditing; security; debugging; performing services; undertaking internal research; improving and maintaining quality of service; commercial purposes Service providers; third party merchants; governmental or quasi-governmental agencies or organizations; related companies
Health-related data (for Medical Emergency Profile Service customers, only) Auditing; security; debugging; performing services; undertaking internal research; improving and maintaining quality of service; commercial purposes Service Providers; third party emergency responders such as the police, fire department, ambulance service, or other relevant service providers that support emergency response services; other authorized third parties
Inferences Auditing; security; debugging; performing services; undertaking internal research; improving and maintaining quality of service; commercial purposes Service providers; related companies

Table 3: Sale of Personal Information

Sirius XM CV has not sold personal information to any third party for a business or commercial purpose in the preceding 12 months, as defined under the CCPA.

If you have any questions about any of the information in this section or in the Connected Vehicle Services Privacy Policy, please contact us at [email protected] and include Sirius XM CV in your subject line.